Posting Title

Business Support Professional - Communications Office

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Location

CO - Golden

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Position Type

Regular

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Hours Per Week

40

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Working at NREL

The National Renewable Energy Laboratory (NREL), located at the foothills of the Rocky Mountains in Golden, Colorado is the nation's primary laboratory for research and development of renewable energy and energy efficiency technologies.

From day one at NREL, you’ll connect with coworkers driven by the same mission to save the planet. By joining an organization that values a supportive, inclusive, and flexible work environment, you’ll have the opportunity to engage through our ten employee resource groups, numerous employee-driven clubs, and learning and professional development classes.

NREL supports inclusive, diverse, and unbiased hiring practices that promote creativity and innovation. By collaborating with organizations that focus on diverse talent pools, reaching out to underrepresented demographics, and providing an inclusive application and interview process, our Talent Acquisition team aims to hear all voices equally. We strive to attract a highly diverse workforce and create a culture where every employee feels welcomed and respected and they can be their authentic selves.

Our planet needs us! Learn about NREL’s critical objectives, and see how NREL is focused on saving the planet.

Note: Research suggests that potential job seekers may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who is interested in this opportunity to apply. We seek dedicated people who believe they have the skills and ambition to succeed at NREL to apply for this role.

Job Description

NREL’s Communications Office has an opening for a business support professional to assist the Corporate Communications, Science and Technology, Creative Services, and Scientific Information and Publishing Services groups. This position will report directly to the Business Support Operations section manager but will primarily support our dedicated communications team, which is structured in an agency-like setting and includes managers, project managers, writers, editors, designers, and web and multimedia specialists.

The career opportunity involves both routine business support assignments and non-routine or special assignments. We’re looking for a highly organized, detailed, self-motivated individual with strong interpersonal and written communication skills who is adept at managing multiple business support tasks for office leadership and staff. Our ideal candidate is passionate about being in a support role and thrives on providing superior customer service.

Primary responsibilities include:

• Submit travel requests and assist with submitting travel expense reports for Communications Office staff.

• Support micro purchases using a departmental purchase card and/or vendor request for payment, including obtaining vendor estimates and invoices, completing expense reports and tracking all procurements.

• Coordinate with NREL’s Information Technology Services office to approve software purchases and renewals.

• Provide project coordination support as needed, including conference attendance approval and registrations, awards submissions, proposal calendar/requests tracking, etc.

• Organize, schedule, and modify meetings and appointments for section managers, team leads, and other staff as needed.

• Provide coordination support for onsite and offsite events and meetings, including organizing printed materials, shipping requests/labels, agendas, table tents, visitor request forms, catering, hotel, work order requests, invoice payments, etc.

• Provide virtual meeting set-up and support, including running slides, monitoring chat, posting polls, ordering transcripts, etc.

• Serve as a notetaker for internal Communications Office meetings as needed.

• Coordinate new employee onboarding activities.

• Manage the Communications Office New Employee Orientation sessions, including scheduling facilitators and coordinating training materials on a monthly and/or bi-monthly basis, and maintaining the new employee orientation spreadsheet.

• Order office supplies and equipment (laptops, accessories, etc.)

• In coordination with the RSF facility manager, complete annual inspections of the Communications Office’s designated locations including the Library and Print Shop.

• Collaborate with office director administrative associate to complete other tasks when support is needed, including organizing, scheduling, and modifying meetings and appointments for group managers.

• Provide support, when needed, with scheduling interviews for Communications Office requisitions.

• As needed, provide support to the Protocol and Special Events section with coordinating logistics and details for protocol visits and high-level events including badging and foreign national access, selecting and ordering catering, scheduling facilities, and requesting related services needed including but not limited to greeting and receiving visitors, room reservations, work orders, production of meeting materials, logistics, and day-of support.

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Basic Qualifications

High School Diploma or equivalent and 1 or more years of experience or equivalent relevant education/experience. Or, relevant Associate's Degree or certification program of comparable scope or equivalent relevant education/experience. Solid knowledge of the job. Substantial understanding of general aspects of the job with a broad understanding of the detailed aspects of the job. Intermediate skills in applicable software packages and office equipment. Basic project administration skills. Ability to prioritize work. Proficient in written and verbal communications. Very good team and interpersonal skills.

* Must meet educational requirements prior to employment start date.

Additional Required Qualifications

• Keen attention to detail and quality

• Strong organization and communication skills

• Proven problem solving and judgement skills

• Nimbleness needed to multitask in a fast-paced communications agency setting

• Ability to handle sensitive information in a confidential manner

• Comfortable taking direction and feedback from others

• Positive, can-do, customer service-oriented attitude

• Proficiency in Microsoft Office (Outlook, Word, Excel, PPT, Teams, and OneDrive) and Adobe Acrobat.

Preferred Qualifications

• Demonstrated project administration skills.

• Strong written/verbal communications, team, and interpersonal skills.

• Strong decision making and problem solving skills.

• Executes assignments within limited supervision including freedom to determine work priorities and procedures.

• Minimal instructions needed on routine work, and general instructions given on new lines of work or special assignments.

• 2-3 years experience.

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Job Application Submission Window

The anticipated closing window for application submission is up to 30 days and may be extended as needed.

Annual Salary Range (based on full-time 40 hours per week)

Job Profile: Business Support II / Annual Salary Range: $42,700 - $68,300

NREL takes into consideration a candidate’s education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee’s salary history will not be used in compensation decisions.

Benefits Summary

Benefits include medical, dental, and vision insurance; short- and long-term disability insurance; pension benefits; 403(b) Employee Savings Plan with employer match; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement. NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement.

* Based on eligibility rules

Drug Free Workplace

NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.

If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.

Submission Guidelines

Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

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EEO Policy

NREL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

EEO is the Law (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) | Pay Transparency Nondiscrimination (https://www.dol.gov/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) | Reasonable Accommodations (http://www.nrel.gov/careers/employment-policies.html)

E -Verify www.dhs.gov/E-Verify For information about right to work, click here (http://www.justice.gov/sites/default/files/crt/legacy/2013/08/13/FinalOSCPosterEN08_01_2013.pdf) for English or here (http://www.justice.gov/crt/file/813271/download) for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

The National Renewable Energy Laboratory (NREL) is a leader in the U.S. Department of Energy’s effort to secure an environmentally and economically sustainable energy future. With locations in Golden and Boulder, Colorado, and a satellite office in Washington, D.C., NREL is the primary laboratory for research, development, and deployment of renewable energy technologies in the United States.

NREL is subject to Department of Energy (DOE) access restrictions. All candidates must be authorized to access the facility per DOE rules and guidance within a reasonable time frame for the specified position in order to be considered for an interview. DOE rules for site access during the interview process are the same regardless of whether the candidate is interviewed on-site, off-site, or via telephone or videoconference. Additionally, DOE contractor employees are prohibited from participating in certain Foreign Government Talent Recruitment Programs (FGTRPs). If a candidate is currently participating in an FGTRP, they will be required to disclose their participation after receiving an offer of employment and may be required to disengage from participation in the FGTRP prior to commencing employment. Any offer of employment is conditional on the ability to obtain work authorization and to be granted access to NREL by the Department of Energy (DOE).

Drug Free Workplace

NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.

If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.

Please review the information on our Hiring Process (https://www.nrel.gov/careers/hiring-process.html) website before you create an account and apply for a job. We also hope you will learn more about NREL (https://www.nrel.gov/about/) , visit our Careers site (https://www.nrel.gov/careers/) , and continue to search for job opportunities (https://nrel.wd5.myworkdayjobs.com/NREL) at the lab.