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IQVIA Senior Investigator Payments Assistant in Istanbul, Turkey

Job Overview

Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites. Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level agreements (if applicable).

Essential Functions

• Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.

• Highlighting aged invoices and financial risks – give reasons why for any delays

• Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets

• Project reconciliations

• Payment cycle target trending – ensuring the studies are meeting the target for each step in the payment cycle

• Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution. Ability to influence others and ensure that key actions are taken

• Track and report metric data flagging nonstandard issues to project teams / line manager

• Provide assistance to other team members as required, to ensure the group meets targets.

• Check that appropriate approvals are obtained for set up and payment process.

• Provide support and participate in teams handling various routine tasks.

• Provide standard reports and run KPI for the project teams

• Perform other duties as assigned.

• File appropriate documents.

Qualifications

• High School Diploma or higher

• Previous experience in payment tracking, financial analysis, accounting or systems would be a great advantage

• Computer skills including working knowledge of Microsoft Word, Excel and PowerPoint.

• Written and verbal communication skills including good command of English language.

• Effective time management and organizational skills.

• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

• Awareness of applicable clinical research regulatory requirements desired, i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines as provided in company training.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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