Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Consult with stakeholders to ensure alignment and understanding of program/project scope and objectives with the organization's strategic objectives and the Voice of the Customer

• Raise awareness of any misalignment or misunderstanding of project scope and objectives with applicable stakeholders

• Identify project duration, effort, sequence and dependencies of tasks required to meet applicable project objectives

• Develop/contribute to project budgets and forecasts, obtaining approvals from applicable stakeholders

• Apply project life cycle methodology and tools as you develop, document and implement project communication plans

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

The most challenging part of this role? Effectively working with multiple project teams and stakeholders on project implementations. Our teams require flexibility utilizing various methodologies and tools. You'll need to drive collaboration in a cross-matrix environment leveraging your ability to build relationships and keep on track with the project scope and timeline.

Required Qualifications:

• Master’s/Graduate degree

• 3+ years cross functional experience services industry with leading organizations

• 3+ years experience in BPO transition implementations

• Project management/Agile certification: E.g. PMP, PRINCE2 CSM/Agile Safe/PGMP) is a plus

• Knowledge of project financials

• Proven Sound Knowledge of Project Management tools

• Proven excellent Excel and Presentation skills

• Project management experience and skills

• Leadership ability

• Able to stay committed to long-term project goals

• Proven superior analytical skills

• Function as an agent for change, confidently leading colleagues and project teams with a positive, can-do, partnering attitude

• Demonstrate the ability to quickly/positively change project priorities as business goals shift

• Demonstrated ability to engage team members in a cross-functional, virtual environment

• Open to flexible work hours, including necessary overlap with US time zones

Preferred Qualifications:

• Healthcare and/or healthcare operations experience

• Broad knowledge of system and technology alternatives

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2024 Optum Global Solutions (Philippines) Inc. All rights reserved.