Head of Digital Retail Sales

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position...

We are seeking a highly experienced and dynamic Head of Digital Retail Sales to lead our retail automotive subscriptions sales group, focusing on in/around vehicle software and services. The successful candidate will be responsible for driving digital sales, online sales, salesforce campaigns, and the conversion of freemium or point of sale subscriptions within the retail automotive industry.

Key Areas of Focus

• Lead our retail automotive subscriptions sales group, focusing on in/around vehicle software and services.

• Responsible for driving digital sales, online sales, salesforce campaigns

• The conversion of freemium or point of sale subscriptions within the retail automotive industry

What you'll do...

• Develop and execute Ford Integrated Services digital sales strategies to drive subscription sales for software and services within the retail automotive sector.

• Consolidated and Centralized management of all digital campaigns to our end customers, products, bundling, conversion, integration through the call center and our retail automotive subscriptions sales group, focusing on in/around vehicle software and services.

• The successful candidate will be responsible for driving digital sales, online sales, salesforce campaigns, and the conversion of freemium or point of sale subscriptions within the retail automotive industry.

• Utilize data-driven insights and market trends to optimize sales performance and customer engagement.

• Establish and maintain strong relationships with automotive industry partners and stakeholders to drive sales opportunities and strategic alliances.

• Collaborate with Segment General Managers and other internal teams to develop annual/quarterly business plans and report against jointly agreed to KPI’s

• Own sales reporting and post-mortems for the Digital channel, building a deep understanding of sales attainment to forecasts, alongside a view of insights (what’s working/not working, future recommendations

The ideal candidate will have a passion for driving retail digital sales within the automotive sector, combined with a deep understanding of software subscriptions and the retail automotive buying experience. If you have a proven track record of success in sales leadership and are looking for an exciting opportunity to make an impact in the automotive industry, we encourage you to apply for this role.

You'll have...

• Bachelor’s degree in a related field

• Minimum 10 years of experience driving digital transformation for complex global organizations, ideally in a retail environment.

• 5+ years of experience in the automotive industry, with a comprehensive understanding of the retail automotive buying experience and customer behavior.

• Demonstrated success in customer-centric consultative sales and digital development delivering results and converting opportunities into sales successes.

• Extensive experience in software subscription sales, with a deep understanding of subscription-based business models and sales strategies.

• Strong leadership and communication skills, with the ability to inspire and motivate a sales team to achieve exceptional results.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above?

No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: https://fordcareers.co/LL5NonHTHD

This position is a leadership level 5.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 28348