Overview of sa.global

sa.global is a leading global provider of Microsoft Dynamics 365 solutions for professional services firms and other project-driven organizations. Our family of vertical solutions extend the core functionality of Microsoft Dynamics 365 to provide an unparalleled offering in the marketplace for engineering, architecture, construction, accounting, legal, advertising, marketing, and IT services firms. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award, sa.global is also a part of Microsoft's elite Inner Circle. Established in 1990, we are almost 1000-member strong global organization with a presence in 25 countries.

Why we need you

We have several enterprise projects coming in fast and are looking for a highly skilled and experienced Project Manager to join our dynamic team in Victoria, New South Wales, or Perth.

As a Senior Project Manager, you will play a pivotal role in overseeing and managing large-scale projects while serving as the primary point of contact for our clients. Your role will involve leading cross-functional teams, managing project timelines and budgets, and driving successful project outcomes that contribute to client satisfaction and organizational growth. Your ability to navigate client needs, manage expectations, and deliver results will be critical in driving positive outcomes and fostering long-term partnerships.

Main responsibilities

• Lead the planning and coordination of enterprise-level projects, defining project scope, objectives, and deliverables in collaboration with clients.

• Ensure all projects are delivered on-time, to quality, scope and budget.

• Provide governance and oversight for all projects, including establishing project management policies, guidelines, and standards. Ensures that projects adhere to these standards and align with the organization's overall strategy and objectives.

• Facilitate communication and collaboration between clients and project teams, ensuring alignment of goals, priorities, and expectations.

• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.

• Track and constantly measure project performance using appropriate systems, tools, and techniques. Analyse the successful completion of short-and long-term goals. Conduct quality audits, reviews, and inspections to monitor project performance and identify areas for improvement.

• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.

• Regularly meet with clients to take detailed ordering briefs and clarify specific requirements.

• Manage the relationship with clients and all stakeholders. You will also serve as primary contact for client inquiries and concerns throughout the lifecycle of the project.

• Maintain our project management methodology, processes, templates, and tools to be used across all projects within the organization. This helps ensure consistency and efficiency in project execution.

• Manage project changes and ensure change requests are approved by clients before work commences.

• Offer training, coaching, and support to other project managers and teams to enhance their project management skills and capabilities. Provide access to resources, training programs, and professional development opportunities.

• Prompt internal escalation and briefing of upcoming issues.

• Identify project risks and develop risk mitigation strategies to minimize potential impacts on project delivery and client satisfaction. Develop risk management frameworks, conduct risk assessments, and implement risk mitigation strategies in collaboration with project teams.

• Create and maintain comprehensive project documentation in accordance with the sa.global implementation methodology.

• Support organizational change initiatives related to project management by facilitating change management activities, communicating changes effectively, and addressing resistance to change.

• Ensure all project resources maintain high level performance and accountable for resource utilization of the project team. Oversee resource allocation and utilization across projects to ensure optimal use of resources (e.g., personnel, budget, equipment). They may also maintain a centralized resource pool and facilitate resource planning and forecasting.

• Foster a collaborative team environment, encouraging open communication, knowledge sharing, and problem-solving.

• Securing growth opportunities and initiating new projects.

The values of sa.global

• Carry out additional, reasonable duties as may occur from time to time as instructed by your manager or members of senior management.

• Contribute towards a working environment that epitomises “one sa.global” where everyone is seen as an equal, and equality and diversity is championed.

• Interact with a wide variety of colleagues, customers and stakeholders at all levels with respect, courtesy and professionalism.

Skills and experience

Required:

• Strong understanding of the full Microsoft Dynamics 365 platform. Strong understanding of industry-standard business practices supported by MS Dynamics.

• Proven track record of successfully managing Microsoft D365 projects with experience of working on full life cycle implementations across multiple geographies.

• Experience managing and delivering enterprise-level projects.

• Some depth and experience in HomebuilderONE solution/building/construction industry is ideal but not necessary.

• Excellent client-facing and internal communication skills. Both written and oral.

• Strong leadership and interpersonal skills, with the ability to build rapport and influence clients and stakeholders.

• Organizational skills including attention to detail and multi-tasking skills.

• Excellent problem-solving and decision-making abilities, with a focus on driving results and delivering value to clients.

• Ability to establish priorities, work independently and as part of a global team.

• Self-motivated and driven to achieve professional success in a consulting environment.

• Able to demonstrate initiative and a proactive approach to daily tasks.

• Thinks clearly and calmly under pressure.

• Places emphasis on client satisfaction.

• Ability to build strong relationships across client and project teams.

Considered as a plus:

• MS certifications a plus.

• Experience in working with Agile Methodology.

• Project management certification (PMP and/or PRINCE II).